Our factory trained technicians provide superior on-site support and training. Our extensive parts inventory combined with our knowledge and understanding of both the equipment and industry maximizes your uptime and reduces maintenance costs. We service and support every product we sell. Cancard's #1 priority is our customers' productivity.
For service call: 1-877-949-8111 ext. 227
Authorized technicians dispatched from local Service Offices located throughout North America. Service delivery available Monday through Friday during normal business hours. Maintenance Agreement or a Time and Material coverage is available on all products. Optional on-site service delivery available outside our standard coverage hours.
On-Site Service for:
• Matica • Newbold (Imprinters) • CIM
• DataCard (desktop embossers) • DigiCard
Depot Repair for the listed Manufactures products
• Matica • Newbold (Imprinters) • CIM
• DataCard (desktop embossers) • DigiCard • FARGO • Digital ID • Zebra
Cancard provides authorized service repairs on all desktop products including warranty coverage.
Service Agreements
For peace of mind a Cancard Service Agreement is available to ensure optimal equipment performance which includes periodic preventative and predictive maintenance inspection visits all parts and labour, unlimited phone support and unlimited emergency requests. To meet your budget needs Cancard has several levels of service coverage options.
Parts and Supplies
Cancard stocks genuine OEM parts and supplies for the products we service. Contact our support line for competitive pricing.
Authorized Training
Cancard provides training courses to meet the needs of self maintainers which include;
• Operator training
• Technical maintenance for preventative and remedial training
• Equipment Software and Database application training
Testimonials
I just wanted to thank you for your wonderful service and let you know that the printer is working great.
As we do a high volume of ID cards, the Fargo 550 handles our requirements with no problem. The service is great and all of our questions were answered professionally.
Cancard exemplified a high level of professionalism and is very knowledgeable with the equipment. They also took the time to provide our staff with an electronic copy of the manual which was not included in the package.
Thank you for your quick and efficient service. We look forward to continue doing business with you.
Thanks again for your patience and serving CRA with a smile.
N.M.
CRA